Pre-listing activities
- Make appointment with seller for listing presentation.
- Send a written or e-mail confirmation of appointment and call to confirm.
- Review appointment questions.
- Research all comparable currently listed properties.
- Find sales activity for past 3-6 months from MLS and public databases.
- Research “average days on market” for properties similar in type, price and location.
- Download and review property tax roll information.
- Prepare “comparable market analysis” (CMA) to establish market value.
- Research property’s ownership and deed type.
- Research property’s public record information for lot size and dimensions.
- Verify legal description.
- Research property’s land use coding and deed restrictions.
- Research property’s current use and zoning.
- Verify legal names of owner(s) in public property records.
- Prepare listing presentation package with above materials.
- Perform exterior “curb appeal assessment” of subject property.
- Compile and assemble formal file on property.
- Confirm current public schools and explain their impact on market value.
- Review listing appointment checklist to ensure completion of all tasks
- Listing appointment presentation
- Give seller an overview of current market conditions and projections.
- Present company’s profile and position or “niche” in the marketplace.
- Present CMA results, including comparables, solds, current listings and expireds.
- Offer professional pricing strategy based and interpretation of current market conditions.
- Discuss goals to market effectively.
- Explain market power and benefits of multiple listing service.
- Explain market power of Web marketing, IDX, and REALTOR.com.
- Describe the work the broker and agent do “behind the scenes” and agent’s availability on weekends.
- Describe agent’s role in screening qualified buyers to protect against curiosity seekers.
- Present and discuss strategic master marketing plan.
- Explain different agency relationships and determine seller’s preference.
- Review all clauses in listing contract and obtain seller’s signature.
After listing agreement is signed
- Review current title information.
- prepare home for sale
- Measure overall square footage.
- Measure interior room sizes.
- Confirm lot size via owner’s copy of certified survey, if available.
- Note any and all unrecorded property lines, agreements, easements.
- Obtain house plans, if applicable and available.
- Review house plans, make copy.
- Prepare showing instructions for buyers’ agents and agree on showing time with seller.
- Obtain current mortgage loan(s) information
- Verify current loan information with lender(s).
- Check assumable loan(s) and any special requirements.
- Review current appraisal if available.
- Research electricity availability and supplier’s name and phone number.
- Calculate average utility usage from last 12 months of bills.
- Research and verify city sewer/septic tank system.
- Calculate average water system fees or rates from last 12 months of bills.
- Or confirm well status, depth and output from Well Report.
- Research/verify natural gas availability, supplier’s name and phone number.
- Verify security system, term of service and whether owned or leased.
- Prepare detailed list of property amenities and assess market impact.
- Prepare detailed list of property’s “Inclusions & Conveyances with Sale.”
- Complete list of completed repairs and maintenance items.
- Have extra key made for lockbox.
- Verify if property has rental units involved. And if so:
- Make copies of all leases for retention in listing file.
- Verify all rents and deposits.
- Inform tenants of listing and discuss how showings will be handled.
- Arrange for yard sign installation.
- Assist seller with completion of Residential Checklist
- Complete “MLS Data FORM”
- Review results of Curb Appeal Assessment with seller and suggest improvements for salability.
- Review results of Interior Decor Assessment and suggest changes to shorten time on market.
- Load listing time into transaction management software.
Entering property in MLS database
- Prepare MLS Profile Sheet
- Enter property data from Profile Sheet into MLS listing database.
- Proofread MLS database listing for accuracy, including property placement in mapping function.
- Add property to company’s Active Listings.
- Provide seller with signed copies of Listing Agreement and MLS Profile Data Form within 48 hours.
- Take more photos for upload into MLS and use in flyers.
Marketing the listing
- Create print and Internet ads
- Coordinate showings with owners, tenants and other agents. Return all calls–weekends included.
- Install electronic lockbox. Program with agreed-upon showing time windows.
- Prepare mailing and contact list.
- Order “Just Listed” labels and reports.
- Prepare flyers and feedback forms.
- Review comparable MLS listings regularly to ensure property remains competitive in price, terms, conditions and availability.
- Prepare property marketing brochure
- Arrange for printing or copying of supply of marketing brochures or flyers.
- Upload listing to company and agent Internet sites, if applicable.
- Mail “Just Listed” notice to all neighborhood residents.
- Advise Network Referral Program of listing.
- Provide marketing data to buyers coming from referral network.
- “Special Feature” cards from marketing, if applicable.
- Submit ads to company’s participating Internet real estate sites.
- Convey price changes promptly to all Internet groups.
- Reprint/supply brochures promptly as needed.
- Review and update loan information in MLS as required.
- Send feedback e-mails/faxes to buyers’ agents after showings.
- Review weekly Market Study.
- Discuss feedback from showing agents with seller to determine if changes will accelerate the sale.
- Place regular weekly update calls to seller to discuss marketing and pricing.
- Promptly enter price changes in MLS listings database.
The offer and the Agreement
- Receive and review all Offer to Purchase submitted by buyers or buyers’ agents.
- Evaluate offer(s) and prepare “summary sheet” on each for owner to compare.
- Counsel seller on offers. Explain merits and weakness of each component of each offer.
- Contact buyers’ agents to review buyer’s qualifications and discuss offer.
- Confirm buyer is pre-qualified
- Obtain pre-qualification letter
- Negotiate all offers on seller’s behalf, setting time limit for loan approval and closing date.
- Prepare and convey any counteroffers, acceptance or amendments to buyer’s agent.
- Deliver copies of agreement to Real Estate Lawyers
- When Offer-to-Purchase agreement is accepted and signed by seller, deliver to buyer’s agent.
- Record and promptly deposit buyer’s money into brokerage trust account.
- Disseminate “Under-Contract Showing Restrictions” as seller requests.
- Deliver copies of fully signed Offer to Purchase agreement to sellers
- Deliver copies of Offer to Purchase agreement to selling agent
- Send copies of Offer to Purchase agreement to lender.
- Provide copies of signed Offer to Purchase agreement for office file.
- Change MLS status to “Sold Conditional.”
- Update transaction management program to show “Sold or Sold Conditional.”
- Provide credit report information to seller if property is to be seller financed.
- Assist buyer with obtaining financing and follow up as necessary.
- Coordinate with lender
- Deliver property information to buyer.
- Order septic inspection, if applicable.
- Receive and review septic system report and access any impact on sale.
- Deliver copy of septic system inspection report to lender and buyer.
- Deliver well flow test report copies to lender, buyer and listing file.
Tracking the loan process
- Confirm return of verifications of deposit and buyer’s employment.
- Follow loan processing through to the underwriter.
- Add lender and other vendors to transaction management program so agents, buyer and seller can track progress of sale.
- Contact lender weekly to ensure processing is on track.
- Relay final approval of buyer’s loan application to seller.
Home inspection
- Coordinate buyer’s professional home inspection with seller.
- Review home inspector’s report.
- Enter completion into transaction management tracking software program.
- Assist seller with identifying and negotiating with trustworthy contractors for required repairs.
- Negotiate payment and oversee completion of all required repairs on seller’s behalf, if needed.
The Appraisal
- Schedule appraisal.
- Provide comparable sales used in market pricing to appraiser.
- Follow up on appraisal.
- Enter completion into transaction management program.
- Assist seller in questioning appraisal report if it seems too low.
Closing preparations and duties
- Make sure agreement is signed by all parties.
- Coordinate closing process with buyer’s agent and lender.
- Update closing forms and files.
- Ensure all parties have all forms and information needed to close the sale.
- Confirm closing date and time and notify all parties.
- Work with buyer’s agent in scheduling and conducting buyer’s final walkthrough prior to closing.
- Research all tax, maintenance fees, utility
- Request copy of closing documents from closing agent.
- title insurance
- Review all closing documents carefully for errors.
- Coordinate closing with seller’s next purchase, resolving timing issues.
- Change MLS status to Sold. Enter sale date, price, selling broker and agent’s name etc
- Close out listing in transaction management program.
- Follow-up after closing
- Provide moving checklist to sellers and buyers
- Respond to any follow-up calls and provide any additional information required from office files.
- And Much More......